My best trip was to the United Airlines Boston Office which combined a human touch with professionalism. I immediately noticed the office's efficiency and kindness. The employees greeted them with smiles and a sincere desire to help. Their consideration and willingness to go above and above to make sure my vacation was successful immediately impressed me. What stood out the most was the quality of customer service. Following a period of time spent learning about my travel requirements, the Boston office staff developed personalized flight options and made sure I had all the information I needed. Additionally, they provided me with tips on how to maximize my layovers and get there on schedule.
