One of my best travel-related experiences began at the Turkish Airlines New York Office not an airport. The visit felt more like visiting a global travel lounge, located in the renowned Empire State Building, than a typical airline office. The kind welcome and polished environment I encountered as soon as I arrived immediately reduced the tension of my last-minute travel arrangements. I had a complicated plan that included multiple trips in the Middle East and Europe. Instead of forcing me to navigate long phone menus or complex websites, the staff looked over my reservation, listened carefully, and offered options I was not aware existed, including a free layover in Istanbul that included a hotel night.
