At the Tianjin Airlines Office in Sydney the most memorable part of my trip began unexpectedly. What started out as a quick booking visit turned into an incredible experience. The employees immediately made me feel like more than just a customer. They asked insightful questions, took into account my preferred method of transportation, and customized my itinerary to fit my budget and schedule. The setting was calm, courteous, and professional. Everything was done exactly right, including preferred seats, special food orders, and luggage information. The staff even suggested the lovely layover in Tianjin, which was the high point of my trip. Because everything was explained in detail, there were no questions about the regulations, timetable, or requirements for travel.
